"We began using Confluence practically as soon as we had cash in the bank. So it's hard to imagine life without it. I can say that we’d be much less productive if we didn’t have such an active collaboration structure powered by your products. Confluence definitely helps on idea launch and for early feedback. Meetings are not needed if not everyone’s on the same page from the start."
"We're starting to see people use Confluence to collaborate rather than pass around emails and keep spreadsheets. There's been a wonderful increase in speed and transparency across the engineering teams. Management is looking forward to rolling out JIRA and Confluence across the entire company, so it looks like we'll soon be adopting Atlassian products on an even broader scale."
"This year we’re starting to realize some economies of scale and Confluence is helping us with that... We're figuring out more efficient processes with leaner ways of communicating and documenting. Oftentimes people don’t know who to go to for help, especially as we get bigger. Now they can just go to the Request Center and find the answer to a variety of questions. Our first contact resolution rate is 100% higher when a user goes through the request center.”